Learn French, Think French
Privacy Policy
Last updated: December 2025
1. Introduction
This Privacy Policy explains how Learn French Think French (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website [your domain] (the “Site”) or purchase our products. We are committed to protecting your privacy and complying with: UK General Data Protection Regulation (UK GDPR)Data Protection Act 2018.
By using our Site, you agree to the terms of this Privacy Policy.
2. Business Information
Business Name: Learn French Think French
Legal Status: Sole trader registered in the United Kingdom
Business Owner: Sophie Hanry
Registered Address: 127/13 Willowbrae Road, EH8 7HL Edinburgh, United Kingdom
Email Contact: learnfrenchthinkfrench@gmail.com
Data Controller: Learn French Think French
3. What Data We Collect
We collect the following categories of personal data:
3.1 Information
When you purchase a product, contact us, or subscribe to our newsletter:
First and last name
Email address
Billing address
Payment details
Your data are not processed by third-party providers. We do not store card numbers.
3.2 Automatically Collected Data
When you visit the website, we may collect:IP address, Browser type & version, Device type, Pages viewed, Cookies, Referrer, URLTime and date of visit
3.3 Payment Information
Payments are securely processed via PayPal, Stripe, or other payment processors.We do not store your payment card information.
3.4 Children’s Data
We do not knowingly collect data from individuals under 16 years old.
4. How We Use Your Data
We use your personal data to:
Process orders and deliver digital products
Provide customer support
Send purchase confirmations and download links
Improve our website and user experience
Send optional marketing emails or newsletters (only if you opt in)
Comply with legal obligations (e.g., accounting, tax).
We will never sell your personal data.
5. Legal Basis for Processing
We process your data based on the following legal grounds:
Contractual necessity – to fulfil purchases and deliver products
Legitimate interests – to improve the website and prevent fraud
Consent – for newsletters and marketing emails
Legal obligation – for accounting and tax purposes.
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6. How Long We Keep Your Data
We retain personal data only as long as necessary:
Purchase records: 6 years, as required by UK tax law
Email marketing lists: until you unsubscribe
Customer support messages: up to 24 months
Analytics data (cookies): according to cookie expiration periods
Once data is no longer required, we securely delete it.
7. How We Share Your Data
We do not sell or trade personal data. If we were to share data, this would only be with trusted third parties, such as:
Payment processors (Stripe, PayPal)
Email marketing platforms (e.g., MailerLite, Mailchimp)
Website hosting providerAnalytics services (e.g., Google Analytics)
Accounting or legal professionals, if required.
All third parties must comply with UK GDPR.
8. International Transfers
Some of our third-party service providers may store data outside the UK (e.g., the EEA or the US). In such cases, we ensure appropriate safeguards are in place, such as: UK adequacy decisionsStandard Contractual Clauses (SCCs)
9. Cookies
We use cookies to:
Enable website functionality
Remember user preferences
Improve website performance
Analyse traffic
You may accept or decline cookies via our cookie banner or your browser settings. For details, see our Cookie Policy (can be provided).
10. Marketing Communications
You will only receive marketing emails if you:
Opt in voluntarily (e.g., subscribing to our newsletter).
You may unsubscribe at any time by: Clicking “unsubscribe” in the email.
Contacting us at learnfrenchthinkfrench@gmail.com
11. Your Rights (UK GDPR)
You have the right to:
Access your personal data
Correct inaccurate data
Delete your data (“right to be forgotten”)
Restrict processing
Object to processing
Withdraw consent at any time
Data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at learnfrenchthinkfrench@gmail.com
12. Data Security
We implement technical and organisational measures to protect your data, including:
SSL encryption
Secure payment gateways
Limited access to personal data
Regular security monitoring.
However, no online system is 100% secure.
13. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices or content.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when changes occur. We encourage you to review this page periodically.
15. Contact
If you have any questions about this Privacy Policy or how we use your data, contact: learnfrenchthinkfrench@gmail.com
We aim to respond within 48 hours on business days.